FEEL THE JOY OF TRAVEL

They should have given us better car with basic cruise control feature.

Used EZU Rental in Brisbane. Everything was great: car, people (except for traffic in Brisbane ?). Thank you for your good services!

Good service. But couldn't check car in until 8am.missed my flight because of this

The battery ran out. It was replaced, but the AA man had to ring me, because the email given by you was blocked. I think you should give them the correct email.

the car didnt start when we got it home and had a hybrid alert warning on the dash which i didnt find out until later. However the mechanic which stopped by swapped cars so worked out ok

Very poor experience. If there was a way to report this company to authorities I would.

When I rent a car, the gus was not full. But your company required me to return fill out. This is not fair.

For the initial car condition, the car has multiple stains on seats, and the fuel is a bit below F, not full. A good toilet would be good for travelers. Others like service and process is good.

Lots of vehicle hire places in Q’town, don’t use this one. Returned a car with a minor scratch. Got charged the full $550 insurance excess with inflated repair quote & no evidence of any repair. Scam

See attached pic

old beat up dirty cars. never will rent again. staff is deceptive.

we returned the car at about midday on Monday 7 September. As at 4pm New Zealand time on Thursday, 9 September, the pending charge on my credit card for the deposit of $1,000 hasn't been cancelled.

Booked via AirportRentals with full protection, but later found it was reimbursement-based, requiring upfront payment. I cancelled it and added full protection directly with EZU instead.

The car was not good condition. - there is some noise around rear suspention and needed check. I didnot get my deposit for rent car - Please check and let me know when can I get my deposit.

The only good part about this was the fact that I was able to do pre-check in post my arrival in Auckland, I sent every details through email, so I just needed to pick up the key.

customers decide either pay the fine themselves or you guys do that for them and charge them admin fee while the car is still under leasing period. The admin fee should not be Compulsory

pLS SEE ATTACHED.

Car mostly great. Infotainment interface was poor. My biggest complaint: I returned the car a month early, and was flatly told, "No refund." Ouch. I won't use your company again, or recommend you.

Car was ok, very old, chinese or japanese menus on the displays. Car had no windscreen washer fluid, so I had to add water myself. It was ok, but hardly a notable experience.

My car had faulty headlights that flickered and the failed after a short amount of use. That's a serious safety issue - it should have been picked up prior to supplying it to me.