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Car Rental in Rotorua

Looking for a vehicle in Rotorua? Call us and we will gladly help you!

Rotorua Branch

Branch Address:

1076 Pukuatua Street, Rotorua 3010.

Branch Phone:

+64 07 349 3285

Branch Email:


Monday - Sunday 08:00 am to 06.00 pm (after-hours available)

Pick-up Instructions:

EZU Rotorua Branch is located in the Rotorua Town Centre, about 10 km from the airport and taking about 15 minutes traveling time. When you arrive at Rotorua Airport, please call 07 349 3285 and our friendly staff will arrange to pick you up and take you to the branch to complete the paperwork and give you your rental.

Drop-off Instructions:

EZU Rotorua Branch is located in the Rotorua Town Centre, 1076 Pukuatua Street, Rotorua 3010. Please phone 07 349 3285 20 minutes before you plan to drop off your vehicle so our staff are ready to assist you. Our staff will check in the vehicle and take you to the front door of Rotorua Airport. It is important to leave sufficient time because the airport is out of town. We recommend leaving at least 30 minutes before your check-in time so you are not under pressure.

Steps to hire a car in Rotorua

  • 1. Select a vehicle

    Enter the location and time to search for a great range of vehicles.

  • 2. Fill in the booking form

    Enter your personal information carefully to ensure there are no problems later.

  • 3. Order confirmation

    Complete the reservation and confirm the booking.

  • 4. Pick up the vehicle

    Print the voucher and check you have all the relevant documents you need to collect your rental.

Why choose EZU when renting a car in Rotorua

  • High Quality Customer Service

    Free airport and hotel pick-up service

    Open and honest - no hidden costs

    Fast and efficient team

    Warm and friendly

  • Hot Deals

    Great deals from only $19.99/day!

    No cancellation fees

    No credit card fees

  • 24-Hour Roadside Assistance

    We provide 24-Hour Roadside Assistance with every car rental. Simply phone the AA on 0800 734 543 with your registration number if you find yourself in a difficult situation.

  • Convenient location

    Each of our branches are located less than 5 minutes' drive from the airport. We offer you a free pick-up service from the airport or hotel to our branch. Simply ring 0800 676710 when you are ready and our friendly team will pick you up.

  • Great choice of models

    Choose from our extensive range of modern, top-quality vehicles. These are well maintained by our own skilled mechanic on site. Where else to you get such wonderful vehicles at such an affordable rate?

  • More Optional Extras

    We are big on safety at EZU. We offer you car seats and booster seats that comply with the law. For your convenience we also offer other things to make your trip more enjoyable.

Hire a vehicle in Rotorua and enjoy

Rotorua is a must-see place to visit in the North Island. It offers two outstanding things that make this place unique. On the one hand, it is a renowned center for Māori culture, with fantastic performances that exhibit traditional Māori culture and introduce you to the rich heritage of the local tribes. On the other hand, it is one of the few places in New Zealand to witness an active geothermal landscape, allowing you to see steaming mud pools and might geysers. Rotorua is formally located in the Bay of Plenty region but is further inland than other towns. It is truly beautiful, as it is situated on the southern shores of Lake Rotorua, one of the lakes in the Rotorua Lakes District. It is the most significant city in the Bay of Plenty behind Tauranga.

Rotorua Climate

The Rotorua region enjoys a mild temperate climate (Cfb). Rotorua is situated inland from the coast and is sheltered by high country to the south and east of the city, resulting in less wind than many other places in New Zealand. During the winter months June - August temperatures can drop below 0 °C. Frost is common in Rotorua during its winter months, with an average of 57 ground frosts annually, and 20 nights per year below 0 °C. Snowfall in Rotorua is rare and since the 1970s has only been recorded twice. On 15 August 2011 and 13 July 2017 snowflakes fell in the town centre.

  • 12.7°C / 59.4°F

    Average annual temperatures

  • 1341.8mm / 52.83inches

    Average annual precipitation

  • 117 days

    Average annual precipitation days

3.8 — 14.3 ℃

38.84 — 57.74 ℉

Partially cloudy

Rotorua Weather today

Source: "Visual Crossing Weather".

Exchange rate

  • From New Zealand
  • Australia


  • United States


  • China


  • England


  • European Union


Source: "ExchangeRate-API".

Rotorua recommended destinations

  • Rotorua Museum

    The museum is housed in the former Bath House building which was opened in 1908 and is noted as the first major investment in the New Zealand tourism industry by the government. The Bath House is a half-timbered building that has been called the most impressive Elizabethan Revival building in New Zealand. It has collections covering fine arts, photography, social history, and Taonga objects from the Māori culture.

  • Te Puia: Pohutu Geyser

    Experience New Zealand's geothermal wonderland. Walk alongside a beautiful landscape of uncovered natural bush, mud pools and the majestic Pōhutu Geyser, the largest active geyser in the Southern Hemisphere. Experience the pure adrenalin rush of standing next to one of Mother Nature's true natural wonders, feeling it reverberating beneath your feet and hearing the roar of an eruption even before you're seeing it.

  • Te Wairoa

    Te Wairoa was a village, now a ghost town that is also known as the Buried Village, close to the shore of Lake Tarawera in New Zealand's North Island. The village was destroyed by the eruption of the volcano Mount Tarawera on June 10, 1886, 120 people died in the eruption. The Buried Village is open to the public and shows the excavated ruins of the village, recovered relics on display in a museum and the history of the eruption.

  • Waimangu Volcanic Valley

    Explore spectacular activity in the world's youngest geothermal system on a self-guided walking tour at Waimangu Volcanic Valley. Discover Frying Pan Lake, one of the largest hot water springs in the World and mysterious, beautiful Inferno Crater Lake which rises and falls as it heats and cools. See rare and unusual plants that have adapted to grow in the warm geothermal landscape and enjoy the abundance of native birdlife around Lake Rotomahana.

  • Wai-O-Tapu

    Rotorua is one of the most active geothermal sites in the world. If boiling mud pools, hissing geysers shooting high into the sky, volcanic craters and steaming thermal springs don't impress you, what will? Just outside Rotorua is the Wai-O-Tapa Thermal Wonderland. The park is filled with geothermal activity and provides the perfect opportunity to learn about New Zealand's rich Maori history and culture.

  • Whakarewarewa: A Māori Village

    Whakarewarewa is a Rotorua semi-rural geothermal area in the Taupo Volcanic Zone of New Zealand. This was the site of the Māori fortress of Te Puia. Whakarewarewa has some 500 pools, most of which are alkaline chloride hot springs, and at least 65 geyser vents, each with their own name. Seven geysers are currently active. Pohutu Geyser, meaning big splash or explosion, erupts approximately hourly to heights of up to 30 m.

Rotorua Frequently Asked Questions

Will there be any extra charge if I cancel my car hire in Rotorua?

Can I change the date of my Rotorua car hire?

How long can I rent a car in Rotorua?

Can I use my overseas driving licence to hire a car in Rotorua?

What documents do I need to bring to rent a car in Rotorua?

Can I hire a car in Rotorua if I am under 25 years of age?

Can I apply for additional drivers to hire a car in Rotorua?

How can I purchase additional insurance to reduce excess on my hire when renting a car in Rotorua?

How do I pay for the booking in Rotorua?

What do Rotorua renters say

Real reviews from people who rent Rotorua cars. Hope these reviews will help you.

What you need to know about traffic rules in New Zealand

New Zealand is definitely a paradise for road trips. The traffic is light, the road is good, and out of the window you can see the beautiful scenery of the north and south Islands. If you are coming to New Zealand for the first time, it is best to understand the New Zealand traffic rules before starting your road trip to avoid unnecessary violations.

  • Keep left

  • Pedestrians first

  • Keep speed down

  • Fasten Seat Belt

Rotorua Rental Car Tips:

  • Renting a car in Rotorua requires a driver's licence that is in English. If you have a licence in another language, you will need to produce it together with an official translation of the licence into English or present an International Driving Permit. These will be photocopied at pick-up.

  • When you rent a car in Rotorua, you will be required to sign a rental agreement. You will have the opportunity at that time to change your insurance from basic insurance to one of two other options EZU will offer you. Basic insurance is included in the rental price. Basic insurance means that in the event of an accident, the renter will have to pay an excess. This can be substantial so please check out what your risk is before you accept basic cover only.

  • Like most rental car companies, you will be required to leave a security deposit on the car when you rent from EZU. How much this is depends on the insurance option you choose. It can be as little as $1.00 or as much as $3000. This security deposit takes the form of a pre-authorisation on your credit card, which is released as soon as you return the vehicle without damage or other outstanding charges.

  • A rental in Rotorua is charged according to the number of days booked. Each day is calculated in 24-hour periods, not calendar days. The hirer must provide a credit card in the name of the main driver and sign the rental agreement before the pick-up.

  • EZU's branch in Rotorua will discuss any pre-existing damage they are aware of with your vehicle when they hand over the keys to your rental vehicle. EZU takes photos of all pre-existing damage and files it against your booking. We suggest you check the vehicle also and take photos for your own record. You can also talk to the friendly staff about anything you are concerned about.

  • The fuel policy at EZU is the same as most rental car companies. We give you the vehicle full of fuel and ask that you return it full at the end of your hire. This way you only pay for the fuel you have used.

  • Returning your rental car is easy. Fill it up with fuel and remove your personal goods from the vehicle. Please return the car to the place agreed at the time of pick-up - usually the local branch. If you need to change this, please ring and explain what you would like to change. After drop-off, EZU will check the vehicle and take you to the front door of the airport terminal. Please note: there are sometimes special procedures that apply outside of usual business hours. You need to make these arrangements when you pick up your rental.

  • What charges can you expect after your hire when you return the rental car to the Rotorua branch? Some of these may be taken from the credit card number you leave with the branch because the branch may only become aware of the charge after the customer has left:

    • Fuel charge: If you have not filled the vehicle up to the same level as when you were given it, you will be expected to pay the difference and a service fee will apply.
    • Excess for any damage: This depends on which insurance option your chose when you picked up the rental car. If there is no damage, there is no charge!
    • Police and parking fines: These often come in after the customer leaves the branch, but you are expected to pay them. There is an administration fee of $20 for parking fines and $50 for Police speeding fines. If you are aware of a pending fine, we suggest you settle it directly to save you these fees.

What insurance does EZU offer inRotorua?


    $0.00 Per Day


    Not recommend

    Excess in the event of damage or loss: $4000 - $6000.

    A pre-authorisation of $1000 will be put on your credit card for this option.


    $35.00 Per Day

    Best option


    NO excess; Zero liability.

    NO credit card pre-authorisation required.


    $25.00 Per Day

    Low risk

    Partial protection

    Excess in the event of damage or loss: $500.

    A pre-authorisation of $500 will be put on your credit card for this option.

Rotorua Car Rental optional accessories

  • Car Seats

    Under New Zealand law, all children under seven years of age must use an approved child restraint appropriate for their age and size whenever they travel in a car. We offer a range of car seat sizes to suit your child, from infants to school age. All of our car seats meet New Zealand/Australian Standard AS/NZ 1754.

  • Booster Seats

    International best practice recommends the use of an appropriate child restraint (or booster seat) until your child either reaches 148 cm tall or turns 11 years old. We offer booster seats for older children to keep them safe and secure while travelling.

  • Navigation Device

    The most recently updated system with 20+ different languages installed. Great for locations where mobile phone coverage is unavailable.

  • Snow Chain

    Carrying snow chains is highly recommended during the New Zealand Winter season (June to August). At this time, some roads may only be passable when snow chains are fitted. All tyre sizes are available so please ask.

  • Chilly Bins

    We've got chilly bins to keep your drinks, cans and seafood cool even under the hot sun. Every great journey starts with a cool chilly bin.

  • Rice Cooker

    Great for cooking meals while travelling. We have two sizes available: Small (5cups) and Large (8 cups)

What car models can I rent in Rotorua?

  • Compact

    The price is lower and the fuel economy is better

  • Intermediate

    More comfortable space and better travel experience

  • SUV

    Ideal for great visibility and hill/mountain work.

  • People Mover

    Accommodate more passengers and more space for luggage


Other branch locations

  • Christchurch Branch

    168 Orchard Road, Harewood, Christchurch Airport.

    +64 21 043 8288

    Monday - Sunday 7 am until 10 pm (after-hours available)

  • Auckland Branch

    7 Kingsford Smith Place, Mangere, Auckland 2022.

    +64 22 182 5752

    Monday - Sunday 08:00 am to 06.00 pm (after-hours available)

  • Queenstown Branch

    234 Glenda Drive, Frankton, Queenstown.

    +64 21 286 3456

    Monday - Sunday 08:00 am to 06.00 pm (after-hours available)