Car Rental in Rotorua
Looking for a vehicle in Rotorua? Call us and we will gladly help you!
1076 Pukuatua Street, Rotorua 3010.
+64 07 349 3285
Monday - Sunday 08:00 am to 06.00 pm (after-hours available)
EZU Rotorua Branch is located in the Rotorua Town Centre, about 10 km from the airport and taking about 15 minutes traveling time. When you arrive at Rotorua Airport, please call 07 349 3285 and our friendly staff will arrange to pick you up and take you to the branch to complete the paperwork and give you your rental.
EZU Rotorua Branch is located in the Rotorua Town Centre, 1076 Pukuatua Street, Rotorua 3010. Please phone 07 349 3285 20 minutes before you plan to drop off your vehicle so our staff are ready to assist you. Our staff will check in the vehicle and take you to the front door of Rotorua Airport. It is important to leave sufficient time because the airport is out of town. We recommend leaving at least 30 minutes before your check-in time so you are not under pressure.
Steps to hire a car in Rotorua
1. Select a vehicle
Enter the location and time to search for a great range of vehicles.
2. Fill in the booking form
Enter your personal information carefully to ensure there are no problems later.
3. Order confirmation
Complete the reservation and confirm the booking.
4. Pick up the vehicle
Print the voucher and check you have all the relevant documents you need to collect your rental.
Why choose EZU when renting a car in Rotorua
High Quality Customer Service
■ Free airport and hotel pick-up service
■ Open and honest - no hidden costs
■ Fast and efficient team
■ Warm and friendly
■ Great deals from only $19.99/day!
■ No cancellation fees
■ No credit card fees
24-Hour Roadside Assistance
We provide 24-Hour Roadside Assistance with every car rental. Simply phone the AA on 0800 734 543 with your registration number if you find yourself in a difficult situation.
Each of our branches are located less than 5 minutes' drive from the airport. We offer you a free pick-up service from the airport or hotel to our branch. Simply ring 0800 676710 when you are ready and our friendly team will pick you up.
Great choice of models
Choose from our extensive range of modern, top-quality vehicles. These are well maintained by our own skilled mechanic on site. Where else to you get such wonderful vehicles at such an affordable rate?
More Optional Extras
We are big on safety at EZU. We offer you car seats and booster seats that comply with the law. For your convenience we also offer other things to make your trip more enjoyable.
Hire a vehicle in Rotorua and enjoy
Rotorua is a must-see place to visit in the North Island. It offers two outstanding things that make this place unique. On the one hand, it is a renowned center for Māori culture, with fantastic performances that exhibit traditional Māori culture and introduce you to the rich heritage of the local tribes. On the other hand, it is one of the few places in New Zealand to witness an active geothermal landscape, allowing you to see steaming mud pools and might geysers. Rotorua is formally located in the Bay of Plenty region but is further inland than other towns. It is truly beautiful, as it is situated on the southern shores of Lake Rotorua, one of the lakes in the Rotorua Lakes District. It is the most significant city in the Bay of Plenty behind Tauranga.
The Rotorua region enjoys a mild temperate climate (Cfb). Rotorua is situated inland from the coast and is sheltered by high country to the south and east of the city, resulting in less wind than many other places in New Zealand. During the winter months June - August temperatures can drop below 0 °C. Frost is common in Rotorua during its winter months, with an average of 57 ground frosts annually, and 20 nights per year below 0 °C. Snowfall in Rotorua is rare and since the 1970s has only been recorded twice. On 15 August 2011 and 13 July 2017 snowflakes fell in the town centre.
12.7°C / 59.4°F
Average annual temperatures
1341.8mm / 52.83inches
Average annual precipitation
Average annual precipitation days
3.8 — 14.3 ℃
38.84 — 57.74 ℉
Source: "Visual Crossing Weather".
- From New Zealand
- United StatesUS$=
- European Union€=
Rotorua recommended destinations
The museum is housed in the former Bath House building which was opened in 1908 and is noted as the first major investment in the New Zealand tourism industry by the government. The Bath House is a half-timbered building that has been called the most impressive Elizabethan Revival building in New Zealand. It has collections covering fine arts, photography, social history, and Taonga objects from the Māori culture.
Te Puia: Pohutu Geyser
Experience New Zealand's geothermal wonderland. Walk alongside a beautiful landscape of uncovered natural bush, mud pools and the majestic Pōhutu Geyser, the largest active geyser in the Southern Hemisphere. Experience the pure adrenalin rush of standing next to one of Mother Nature's true natural wonders, feeling it reverberating beneath your feet and hearing the roar of an eruption even before you're seeing it.
Te Wairoa was a village, now a ghost town that is also known as the Buried Village, close to the shore of Lake Tarawera in New Zealand's North Island. The village was destroyed by the eruption of the volcano Mount Tarawera on June 10, 1886, 120 people died in the eruption. The Buried Village is open to the public and shows the excavated ruins of the village, recovered relics on display in a museum and the history of the eruption.
Waimangu Volcanic Valley
Explore spectacular activity in the world's youngest geothermal system on a self-guided walking tour at Waimangu Volcanic Valley. Discover Frying Pan Lake, one of the largest hot water springs in the World and mysterious, beautiful Inferno Crater Lake which rises and falls as it heats and cools. See rare and unusual plants that have adapted to grow in the warm geothermal landscape and enjoy the abundance of native birdlife around Lake Rotomahana.
Rotorua is one of the most active geothermal sites in the world. If boiling mud pools, hissing geysers shooting high into the sky, volcanic craters and steaming thermal springs don't impress you, what will? Just outside Rotorua is the Wai-O-Tapa Thermal Wonderland. The park is filled with geothermal activity and provides the perfect opportunity to learn about New Zealand's rich Maori history and culture.
Whakarewarewa: A Māori Village
Whakarewarewa is a Rotorua semi-rural geothermal area in the Taupo Volcanic Zone of New Zealand. This was the site of the Māori fortress of Te Puia. Whakarewarewa has some 500 pools, most of which are alkaline chloride hot springs, and at least 65 geyser vents, each with their own name. Seven geysers are currently active. Pohutu Geyser, meaning big splash or explosion, erupts approximately hourly to heights of up to 30 m.
Rotorua Frequently Asked Questions
Will there be any extra charge if I cancel my car hire in Rotorua?
Can I change the date of my Rotorua car hire?
How long can I rent a car in Rotorua?
Can I use my overseas driving licence to hire a car in Rotorua?
What documents do I need to bring to rent a car in Rotorua?
Can I hire a car in Rotorua if I am under 25 years of age?
Can I apply for additional drivers to hire a car in Rotorua?
How can I purchase additional insurance to reduce excess on my hire when renting a car in Rotorua?
How do I pay for the booking in Rotorua?
What do Rotorua renters say
Real reviews from people who rent Rotorua cars. Hope these reviews will help you.
What you need to know about traffic rules in New Zealand
New Zealand is definitely a paradise for road trips. The traffic is light, the road is good, and out of the window you can see the beautiful scenery of the north and south Islands. If you are coming to New Zealand for the first time, it is best to understand the New Zealand traffic rules before starting your road trip to avoid unnecessary violations.
Keep speed down
Fasten Seat Belt
Always drive on the left side of the road. Some narrow roads don't have centre line markings to guide you.
Drivers must watch for pedestrians crossing the road, particularly at pedestrian (or zebra) crossings and intersections.
Always slow down near cyclists. Pass slowly and only when safe, and try to leave a space of 1.5 metres.
If you see animals on the road, slow down and proceed carefully. Do not sound your horn.
The speed limits on New Zealand roads vary - look for speed limit signs. You'll often need to go slower than the limit to drive on our roads safely. That means a 100km distance will seldom equal one hour of driving. It will usually take a lot longer, so always allow more time when planning your trip.
On many of New Zealand's main rural roads, the speed limit is 100km/h unless a sign says a different speed applies.
In urban areas, the speed limit is usually 50km/h unless a sign says otherwise.
Yellow advisory speed signs warn that you are coming up to a tight curve or bend in the road and recommend a safe and comfortable driving speed. The arrows show which direction the curve goes.
Fasten Seat Belt
By law, everyone in the vehicle must wear a seat belt or child restraint - whether they're in the front or back.
TIPS: Children under 7: Approved child safety seats restraint
In New Zealand, you can be fined or towed away for parking on the wrong side of the road, unless it is a one-way street, where you're allowed to park on either side of the road.
Stopping for police
If police require you to stop your vehicle they will drive behind you and activate red and blue lights and a siren. You must pull over as soon as possible. Park your car off to the side of the road safely and wait in it for the police officer to approach you.
Drivers must not use a hand-held mobile phone when driving. If a phone is used it must be hands free. Texting on any mobile phone while driving is illegal.
Although New Zealand has good roads, speed is the greatest killer on them. It is important to keep your speed close to the speed limit but NOT above it. You also need to slow down depending on the conditions. New Zealand can have severe whether conditions, and you simply must slow down to avoid a crash.
At a stop sign, you must come to a complete stop, then give way to all traffic.
Give Way Sign
At a give way sign, you must give way to all traffic on the intersecting road. If turning, you must also give way to vehicles that are not turning.
At roundabouts, you must give way to traffic from your right. You must travel around the roundabout in a clockwise direction.
Some roads in New Zealand have one-lane bridges where vehicles must stop and wait for vehicles coming from the other direction. Stop if you need to give way. The red (smaller) arrow shows which direction has to give way.
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Rotorua Rental Car Tips:
Renting a car in Rotorua requires a driver's licence that is in English. If you have a licence in another language, you will need to produce it together with an official translation of the licence into English or present an International Driving Permit. These will be photocopied at pick-up.
When you rent a car in Rotorua, you will be required to sign a rental agreement. You will have the opportunity at that time to change your insurance from basic insurance to one of two other options EZU will offer you. Basic insurance is included in the rental price. Basic insurance means that in the event of an accident, the renter will have to pay an excess. This can be substantial so please check out what your risk is before you accept basic cover only.
Like most rental car companies, you will be required to leave a security deposit on the car when you rent from EZU. How much this is depends on the insurance option you choose. It can be as little as $1.00 or as much as $3000. This security deposit takes the form of a pre-authorisation on your credit card, which is released as soon as you return the vehicle without damage or other outstanding charges.
A rental in Rotorua is charged according to the number of days booked. Each day is calculated in 24-hour periods, not calendar days. The hirer must provide a credit card in the name of the main driver and sign the rental agreement before the pick-up.
EZU's branch in Rotorua will discuss any pre-existing damage they are aware of with your vehicle when they hand over the keys to your rental vehicle. EZU takes photos of all pre-existing damage and files it against your booking. We suggest you check the vehicle also and take photos for your own record. You can also talk to the friendly staff about anything you are concerned about.
The fuel policy at EZU is the same as most rental car companies. We give you the vehicle full of fuel and ask that you return it full at the end of your hire. This way you only pay for the fuel you have used.
Returning your rental car is easy. Fill it up with fuel and remove your personal goods from the vehicle. Please return the car to the place agreed at the time of pick-up - usually the local branch. If you need to change this, please ring and explain what you would like to change. After drop-off, EZU will check the vehicle and take you to the front door of the airport terminal. Please note: there are sometimes special procedures that apply outside of usual business hours. You need to make these arrangements when you pick up your rental.
What charges can you expect after your hire when you return the rental car to the Rotorua branch? Some of these may be taken from the credit card number you leave with the branch because the branch may only become aware of the charge after the customer has left:
- Fuel charge: If you have not filled the vehicle up to the same level as when you were given it, you will be expected to pay the difference and a service fee will apply.
- Excess for any damage: This depends on which insurance option your chose when you picked up the rental car. If there is no damage, there is no charge!
- Police and parking fines: These often come in after the customer leaves the branch, but you are expected to pay them. There is an administration fee of $20 for parking fines and $50 for Police speeding fines. If you are aware of a pending fine, we suggest you settle it directly to save you these fees.
What insurance does EZU offer inRotorua?
$0.00 Per Day
Excess in the event of damage or loss: $4000 - $6000.
A pre-authorisation of $1000 will be put on your credit card for this option.
$35.00 Per Day
NO excess; Zero liability.
NO credit card pre-authorisation required.
$25.00 Per Day
Excess in the event of damage or loss: $500.
A pre-authorisation of $500 will be put on your credit card for this option.
Rotorua Car Rental optional accessories
Under New Zealand law, all children under seven years of age must use an approved child restraint appropriate for their age and size whenever they travel in a car. We offer a range of car seat sizes to suit your child, from infants to school age. All of our car seats meet New Zealand/Australian Standard AS/NZ 1754.
International best practice recommends the use of an appropriate child restraint (or booster seat) until your child either reaches 148 cm tall or turns 11 years old. We offer booster seats for older children to keep them safe and secure while travelling.
The most recently updated system with 20+ different languages installed. Great for locations where mobile phone coverage is unavailable.
Carrying snow chains is highly recommended during the New Zealand Winter season (June to August). At this time, some roads may only be passable when snow chains are fitted. All tyre sizes are available so please ask.
We've got chilly bins to keep your drinks, cans and seafood cool even under the hot sun. Every great journey starts with a cool chilly bin.
Great for cooking meals while travelling. We have two sizes available: Small (5cups) and Large (8 cups)
What car models can I rent in Rotorua?
Other branch locations
168 Orchard Road, Harewood, Christchurch Airport.
+64 21 043 8288
Monday - Sunday 7 am until 10 pm (after-hours available)
7 Kingsford Smith Place, Mangere, Auckland 2022.
+64 22 182 5752
Monday - Sunday 08:00 am to 06.00 pm (after-hours available)
234 Glenda Drive, Frankton, Queenstown.
+64 21 286 3456
Monday - Sunday 08:00 am to 06.00 pm (after-hours available)