Queenstown Car Rentals: 5 Tips for Renting a Car in New Zealand
Looking for a vehicle in Queenstown? Call us and we will gladly help you!
234 Glenda Drive, Frankton, Queenstown.
+64 21 286 3456
Monday - Sunday 08:00 am to 06.00 pm (after-hours available)
EZU is just 5 minutes' drive from the airport and offers a free pickup service. When ready, please call the number above. Go out Gate/Door D and over the pedestrian crossing. We will meet you there.
Please drop the car off at our branch at the address above. The staff will gladly take you to the airport terminal during business hours.
Did you know that the current market size of New Zealand's passenger car and hiring industry is estimated to be $1.1 billion? This shows that there are many companies offering car rental services.
If you're planning for a trip within Queenstown, booking a rental car is more convenient than opting for public service. A rented car can be fun and freeing, meaning that you have the option to stop in different places at your convenience.
But what are the main considerations when searching for Queenstown car rentals? This guide shares a few important tips.
Find Out Whether There Are Drop off Charges
If you wish to drop a vehicle in a location far from the original pick-up point, you may have to pay a drop-off fee. This is the case if a rental company restricts the use of their car past certain regions.
Depending on the car rental Queenstown company, they will indicate such details in the rental agreement. So, it's crucial that you carefully review the fine print before renting a vehicle.
Your Travel Plans Will Dictate Your Vehicle Rental Option
The nature of your trip will dictate the type of vehicle that best suits your needs. Small-sized vehicles are an excellent choice if you're on a business trip and require a vehicle to drive within the city. They can easily maneuver along narrow roads and in heavy traffic.
If you plan to participate in camping activities, consider getting an SUV with high road clearance.
Take Into Account Your Insurance Needs
Before renting a car in Queenstown, you should check whether you have adequate insurance coverage. If your insurance doesn't have rental car coverage, it's best to purchase an additional policy. But, don't forget to check your coverage limits before making a final decision.
Remember that some rental companies may offer insurance coverage for their vehicle even if you have a rental insurance policy. When it comes to rental cars, it's better to over cover. You don't want to pay for damages after a severe accident when an insurance company could easily handle it.
Closely Inspect Your Rental Vehicle Condition
Before taking a vehicle from any Queenstown car rental company, ensure that you check its condition. Closely review the vehicle's interior and exterior for any signs of damage. If there are any issues, you should opt for a different car.
Your Preferred Car Size Will Depend on the Number of Passengers
The number of people you plan to have on your trip will dictate the size of the car you should hire. A four-seater vehicle with adequate truck space would be ideal for a family trip with your children.
Your choice of vehicle will be different if you're going on a road trip with your friends.
Learn More About Queenstown Car Rentals
Renting a vehicle may be confusing if you don't know what you should be looking for. So, having a checklist of the things to look out for in the best Queenstown car rentals will ensure that you make an informed choice.
Are you planning a trip to Queenstown and looking for a reliable rental company? Speak to us today, and we will guide you in finding a car that suits your needs.
Steps to hire a car in Queenstown
1. Select a vehicle
Enter the location and time to search for a great range of vehicles.
2. Fill in the booking form
Enter your personal information carefully to ensure there are no problems later.
3. Order confirmation
Complete the reservation and confirm the booking.
4. Pick up the vehicle
Print the voucher and check you have all the relevant documents you need to collect your rental.
Why choose EZU when renting a car in Queenstown
High Quality Customer Service
■ Free airport and hotel pick-up service
■ Open and honest - no hidden costs
■ Fast and efficient team
■ Warm and friendly
■ Great deals from only $19.99/day!
■ No cancellation fees
■ No credit card fees
24-Hour Roadside Assistance
We provide 24-Hour Roadside Assistance with every car rental. Simply phone the AA on 0800 734 543 with your registration number if you find yourself in a difficult situation.
Each of our branches are located less than 5 minutes' drive from the airport. We offer you a free pick-up service from the airport or hotel to our branch. Simply ring 0800 676710 when you are ready and our friendly team will pick you up.
Great choice of models
Choose from our extensive range of modern, top-quality vehicles. These are well maintained by our own skilled mechanic on site. Where else to you get such wonderful vehicles at such an affordable rate?
More Optional Extras
We are big on safety at EZU. We offer you car seats and booster seats that comply with the law. For your convenience we also offer other things to make your trip more enjoyable.
Hire a vehicle in Queenstown and enjoy
Queenstown is a resort town in Otago in the south-west of New Zealand's South Island. The town is built around an inlet called Queenstown Bay on Lake Wakatipu, a long, thin, Z-shaped lake formed by glacial processes, and has views of nearby mountains such as The Remarkables, Cecil Peak, Walter Peak and just above the town, Ben Lomond and Queenstown Hill. The Queenstown-Lakes District has a land area of 8,704.97 square kilometres not counting its inland lakes Hāwea, Wakatipu, and Wānaka. Neighbouring towns include Arrowtown, Glenorchy, Kingston, Wānaka, Alexandra, and Cromwell. Queenstown is known for its commerce-oriented tourism, especially adventure and ski tourism.
Because of its relatively moderate altitude (310 metres) and high mountain surroundings, Queenstown has an oceanic climate (Köppen climate classification Cfb). Summer has long warm days with temperatures that can reach 30 °C while winters are cold with temperatures often in single digits with frequent snowfall, although there is no permanent snow cover during the year. As with the rest of Central Otago, Queenstown lies within the rain shadow of the Southern Alps, but being closer to the west coast the town is more susceptible to rain-bearing fronts than nearby Cromwell, Wānaka and Alexandra. The hottest recorded temperature in Queenstown is 34.1 °C (93 °F), while the coldest is -8.4 °C (17 °F).
9.7°C / 49.5°F
Average annual temperatures
748.9mm / 29.48inches
Average annual precipitation
Average annual precipitation days
-3.1 — 2.8 ℃
26.42 — 37.04 ℉
Source: "Visual Crossing Weather".
- From New Zealand
- United StatesUS$=
- European Union€=
Queenstown recommended destinations
Coronet Peak Ski Field
The Peak is one of New Zealand's most popular ski resorts due to its proximity to Queenstown, varied terrain and quality facilities, offering two high speed six-seater chairlifts and a high speed beginner chairlift. The view from the skifield south across Lake Wakatipu and the smaller nearby Lake Hayes is a further contributor to the mountain's success. Dubbed the "original" resort ski area Coronet Peak is only 25 minutes from Queenstown.
Jetboating on the Shotover River
The only way to experience our Canyons, see their beauty and feel their power, is to hop on the world's most exciting jet boat ride, the world's most exciting jet boat ride. A unique combination of beauty and power, it's an experience like no other, blending pristine natural landscape with wall to wall canyon action from start to finish! These jet boats are safe but truly exhilarating.
Lake Wakatipu is renowned for its scenic beauty, as it is surrounded by mountains. The Remarkables mountain range lies along its southeastern edge. It is a popular venue for adventure tourism, with skifields, paragliding, bungy jumping and tramping tracks within easy reach. A vintage steamboat, the TSS Earnslaw regularly plies its waters. Several vineyards are nearby in Gibbston.
Take a ride in Queenstown's iconic Gondola and immerse yourself in spectacular panoramic views of Queenstown and the surrounding mountains. When you get to the top, discover a host of family-friendly activities on offer. Get your fix of downhill fun with the Skyline Luge, settle in for a relaxing evening with the best of New Zealand and international cuisine at Stratosfare Restaurant & Bar, or journey into the hidden world of the night sky with Skyline's guided Stargazing experience.
Skippers Canyon is a historic and scenic gorge, some 22 kilometres in length, several kilometres north of Queenstown, New Zealand. Today accessed from Queenstown via the same road that leads to the Coronet Peak skifield, Skippers Canyon is carved out by the Shotover River. Once a busy goldmining area, Skippers Canyon was accessed by Skippers Road, which is today one of New Zealand's better known scenic roads.
The TSS Earnslaw is a 1912 Edwardian twin screw steamer based at Lake Wakatipu in New Zealand. It is one of the oldest tourist attractions in Central Otago, and the only remaining commercial passenger-carrying coal-fired steamship in the southern hemisphere. Take a stunning voyage from Queenstown to Walter Peak Sheep Station and have an introduction to a high country sheep station.
Queenstown Frequently Asked Questions
Will there be any extra charge if I cancel my car hire in Queenstown?
Can I change the date of my Queenstown car hire?
How long can I rent a car in Queenstown?
Can I use my overseas driving licence to hire a car in Queenstown?
What documents do I need to bring to rent a car in Queenstown?
Can I hire a car in Queenstown if I am under 25 years of age?
Can I apply for additional drivers to hire a car in Queenstown?
How can I purchase additional insurance to reduce excess on my hire when renting a car in Queenstown?
How do I pay for the booking in Queenstown?
What do Queenstown renters say
Real reviews from people who rent Queenstown cars. Hope these reviews will help you.
What you need to know about traffic rules in New Zealand
New Zealand is definitely a paradise for road trips. The traffic is light, the road is good, and out of the window you can see the beautiful scenery of the north and south Islands. If you are coming to New Zealand for the first time, it is best to understand the New Zealand traffic rules before starting your road trip to avoid unnecessary violations.
Keep speed down
Fasten Seat Belt
Always drive on the left side of the road. Some narrow roads don't have centre line markings to guide you.
Drivers must watch for pedestrians crossing the road, particularly at pedestrian (or zebra) crossings and intersections.
Always slow down near cyclists. Pass slowly and only when safe, and try to leave a space of 1.5 metres.
If you see animals on the road, slow down and proceed carefully. Do not sound your horn.
The speed limits on New Zealand roads vary - look for speed limit signs. You'll often need to go slower than the limit to drive on our roads safely. That means a 100km distance will seldom equal one hour of driving. It will usually take a lot longer, so always allow more time when planning your trip.
On many of New Zealand's main rural roads, the speed limit is 100km/h unless a sign says a different speed applies.
In urban areas, the speed limit is usually 50km/h unless a sign says otherwise.
Yellow advisory speed signs warn that you are coming up to a tight curve or bend in the road and recommend a safe and comfortable driving speed. The arrows show which direction the curve goes.
Fasten Seat Belt
By law, everyone in the vehicle must wear a seat belt or child restraint - whether they're in the front or back.
TIPS: Children under 7: Approved child safety seats restraint
In New Zealand, you can be fined or towed away for parking on the wrong side of the road, unless it is a one-way street, where you're allowed to park on either side of the road.
Stopping for police
If police require you to stop your vehicle they will drive behind you and activate red and blue lights and a siren. You must pull over as soon as possible. Park your car off to the side of the road safely and wait in it for the police officer to approach you.
Drivers must not use a hand-held mobile phone when driving. If a phone is used it must be hands free. Texting on any mobile phone while driving is illegal.
Although New Zealand has good roads, speed is the greatest killer on them. It is important to keep your speed close to the speed limit but NOT above it. You also need to slow down depending on the conditions. New Zealand can have severe whether conditions, and you simply must slow down to avoid a crash.
At a stop sign, you must come to a complete stop, then give way to all traffic.
Give Way Sign
At a give way sign, you must give way to all traffic on the intersecting road. If turning, you must also give way to vehicles that are not turning.
At roundabouts, you must give way to traffic from your right. You must travel around the roundabout in a clockwise direction.
Some roads in New Zealand have one-lane bridges where vehicles must stop and wait for vehicles coming from the other direction. Stop if you need to give way. The red (smaller) arrow shows which direction has to give way.
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Queenstown Rental Car Tips:
Renting a car in Queenstown requires a driver's licence that is in English. If you have a licence in another language, you will need to produce it together with an official translation of the licence into English or present an International Driving Permit. These will be photocopied at pick-up.
When you rent a car in Queenstown, you will be required to sign a rental agreement. You will have the opportunity at that time to change your insurance from basic insurance to one of two other options EZU will offer you. Basic insurance is included in the rental price. Basic insurance means that in the event of an accident, the renter will have to pay an excess. This can be substantial so please check out what your risk is before you accept basic cover only.
Like most rental car companies, you will be required to leave a security deposit on the car when you rent from EZU. How much this is depends on the insurance option you choose. It can be as little as $1.00 or as much as $3000. This security deposit takes the form of a pre-authorisation on your credit card, which is released as soon as you return the vehicle without damage or other outstanding charges.
A rental in Queenstown is charged according to the number of days booked. Each day is calculated in 24-hour periods, not calendar days. The hirer must provide a credit card in the name of the main driver and sign the rental agreement before the pick-up.
EZU's branch in Queenstown will discuss any pre-existing damage they are aware of with your vehicle when they hand over the keys to your rental vehicle. EZU takes photos of all pre-existing damage and files it against your booking. We suggest you check the vehicle also and take photos for your own record. You can also talk to the friendly staff about anything you are concerned about.
The fuel policy at EZU is the same as most rental car companies. We give you the vehicle full of fuel and ask that you return it full at the end of your hire. This way you only pay for the fuel you have used.
Returning your rental car is easy. Fill it up with fuel and remove your personal goods from the vehicle. Please return the car to the place agreed at the time of pick-up - usually the local branch. If you need to change this, please ring and explain what you would like to change. After drop-off, EZU will check the vehicle and take you to the front door of the airport terminal. Please note: there are sometimes special procedures that apply outside of usual business hours. You need to make these arrangements when you pick up your rental.
What charges can you expect after your hire when you return the rental car to the Queenstown branch? Some of these may be taken from the credit card number you leave with the branch because the branch may only become aware of the charge after the customer has left:
- Fuel charge: If you have not filled the vehicle up to the same level as when you were given it, you will be expected to pay the difference and a service fee will apply.
- Excess for any damage: This depends on which insurance option your chose when you picked up the rental car. If there is no damage, there is no charge!
- Police and parking fines: These often come in after the customer leaves the branch, but you are expected to pay them. There is an administration fee of $20 for parking fines and $50 for Police speeding fines. If you are aware of a pending fine, we suggest you settle it directly to save you these fees.
What insurance does EZU offer inQueenstown?
$0.00 Per Day
Excess in the event of damage or loss: $4000 - $6000.
A pre-authorisation of $1000 will be put on your credit card for this option.
$35.00 Per Day
NO excess; Zero liability.
NO credit card pre-authorisation required.
$25.00 Per Day
Excess in the event of damage or loss: $500.
A pre-authorisation of $500 will be put on your credit card for this option.
Queenstown Car Rental optional accessories
Under New Zealand law, all children under seven years of age must use an approved child restraint appropriate for their age and size whenever they travel in a car. We offer a range of car seat sizes to suit your child, from infants to school age. All of our car seats meet New Zealand/Australian Standard AS/NZ 1754.
International best practice recommends the use of an appropriate child restraint (or booster seat) until your child either reaches 148 cm tall or turns 11 years old. We offer booster seats for older children to keep them safe and secure while travelling.
The most recently updated system with 20+ different languages installed. Great for locations where mobile phone coverage is unavailable.
Carrying snow chains is highly recommended during the New Zealand Winter season (June to August). At this time, some roads may only be passable when snow chains are fitted. All tyre sizes are available so please ask.
We've got chilly bins to keep your drinks, cans and seafood cool even under the hot sun. Every great journey starts with a cool chilly bin.
Great for cooking meals while travelling. We have two sizes available: Small (5cups) and Large (8 cups)
What car models can I rent in Queenstown?
Other branch locations
168 Orchard Road, Harewood, Christchurch Airport.
+64 21 043 8288
Monday - Sunday 7 am until 10 pm (after-hours available)
7 Kingsford Smith Place, Mangere, Auckland 2022.
+64 22 182 5752
Monday - Sunday 08:00 am to 06.00 pm (after-hours available)
1076 Pukuatua Street, Rotorua 3010.
+64 07 349 3285
Monday - Sunday 08:00 am to 06.00 pm (after-hours available)